Support
Answers to common questions. Can't find what you need? Email hello@simplora.com.
How long does shipping take?
Standard shipping is 3–5 business days. Express is 1–2 business days. Free shipping on orders over $40.
What's your return policy?
30 days, no questions asked. Items must be in original condition with packaging.
Is there a warranty?
Every Simplora product is covered by a 2-year warranty against manufacturing defects.
Are your chargers fast-charge compatible?
Yes — our chargers support PD 3.0, QC 4.0 and Apple/Samsung fast charging standards.
How do I contact support?
Email hello@simplora.com and we'll reply within one business day.